Tel:

01204 602420

Fax:

01204 592674

Email:

info@thomsonselectgroup.co.uk

Client Comments

The Test Call Programme, and the supportive training helped increase our occupancy levels by 14% since implementation.

By monitoring our performance through Mystery Diner Programmes, we have seen a 6% increase in profits.

We have been able to develop our expansion plans more effectively by understanding our customer's requirements through the Mystery Shopper Programme - this is now a fundamental part of our business strategy

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Formulated over 9 years ago, this division of the Thomson Select Group supports the HR functions in business operations.

With a range of services which include Mystery Customer / Mystery Shopper Programmes, Test Calling, Auditing and Training; every aspect of your business is supported.

We aim to provide you with the tools to monitor and improve performance in Operational Standards, Customer Service and Productivity Levels, whilst assisting you with Revenue Protection and Generation.

For more information about the services we provide, click into the links above.

"Helping improve operational standards, customer service and profitability"